Website terms and conditions

We make every effort to make sure the information on this website is accurate and up to date. We cannot accept responsibility for any loss or damage caused from the use of the information.

We do not provide quality control of external links, which are provided for your convenience. We cannot be responsible for any information contained on other websites. The inclusion of any company's name within the pages should not be construed as an endorsement of that company's products and/or services. The Council reserves the right, entirely at its own discretion, to refuse to publish an entry or to withdraw the entry without notice.

The names, images and logos identifying Tandridge District Council, are proprietary marks of Tandridge District Council. Copying of these or any other third party logos accessed using this website is not allowed without permission.

You may re-use Tandridge District Council's information on this website free of charge in any format for non-commercial use. Re-use includes copying, issuing copies to the public, publishing, broadcasting and translating into other languages. It also covers non-commercial research and study. Re-use is subject to the following conditions. You must:

• Acknowledge the source and our copyright in cases where you supply the information to others.
• Reproduce the information accurately.
• Not use the information in a misleading way.
• Not use the information for the principal purpose of advertising or promoting a particular product or service.

Permission may be required for any information that is not Tandridge District Council's copyright, from the copyright owner concerned. You may link to this website.

The ROPSI Regulations were introduced to support the re-use of information held by us. The regulations deal with how we licence and authorise the re-use of information we own. Re-use means using information for something other than its original purpose for copying, adapting, publishing, developing or re-use for commercial purposes.

This includes information released under the Freedom of Information Act or Environmental Information Regulations. We will allow re-use of information unless it is restricted or excluded, this may be subject to reasonable terms and conditions, including payment of a fee. If you do not obtain permission you will be breaching copyright. In accordance with the regulations, the main documents available for re-use are listed in the Council's Publication Scheme.

Full details about the Re-use of Public Sector Information Regulations 2015.

To make a request to re-use information or our logo please Contact us.

www.tandridge.gov.uk is the main internet website domain for Tandridge District Council.

All Tandridge District Council departments are required to publish their web content solely on the www.tandridge.gov.uk domain. Exceptions are only permitted at the discretion of the Council's Head of Communications, acting on behalf of the Chief Executive of Tandridge District Council.

We know how important keeping your personal data secure and safe is. It's very important to us too. We only collect and keep personal information about you so we can provide the services you need, to help us keep details about those services and our contact with you. We will only share your personal data to help us provide services.  

• Please read our privacy notice.
• COVID-19 Self-Isolation Payment Scheme privacy notice.
• Electoral Services privacy notice.

 We are committed to protecting the privacy of our website users and the following outlines our website privacy notice.

Collection and use of website user details  

Personal information collected from users of this website either through e-mails or online forms will be used only to provide services to that user.
When you visit our website, we may also collect website usage information and information about your web configuration, including your computer's IP address, the type and version of browser and operating system, your internet domain and if you arrived at this website from another website, the URL of the linking page.

These statistics do not contain personal data and cannot be traced back to an individual. We use this information to make sure, as far as we can, our website is compatible with the browsers and operating systems used by our visitors.

All information collected will be processed in accordance with the requirements of the General Data Protection Regulations 2018 and will not be passed to any third party.

Data Protection

Information gathered from those who visit our website is held in accordance with the General Data Protection Regulations 2018.  Personal data is held by this Council to provide and improve our services to you. As a processor of personal data, Tandridge District Council is required to comply with the provisions of the Regulations. 

This requires that data is processed lawfully and personal data is kept for no longer than absolutely necessary. More information Data Protection.

We will protect your e-mail address securely and we will not pass it on to any other organisation. We will only use it to send you e-mails on topics you have consented to, or occasionally seek your views and feedback on the e-mail alerts service.

Changes to this policy

Due to changes in legislation and best practice or enhancements to functionality and content, we may make changes to our Privacy Notice and will reflect those changes in this statement. Please check this statement regularly 

Tandridge District Council does use cookies - these are small, usually randomly encoded, text files which help your browser navigate through the website. Please see our Cookies page for more details.

Tandridge District Council has measures in place to ensure users' personal details are not misused, accidentally destroyed, lost or altered once we have received them. Tandridge District Council's information security policy aims to ensure that all data is protected and used only as intended.

Our privacy notice applies solely to the Tandridge District Council website. If you visit one of the linked sites, our policy no longer applies and we strongly recommend you check their privacy statement.