In an emergency you should call 999.
Adult social care - getting support for a vulnerable adult
Adult social care aims to help people stay independent, safe and well so they can live the lives they want to. This includes people who are frail, have disabilities or mental health issues and the people who care for them. We provide information and advice about care and support, offer short-term help and options for longer-term support if people have more complex needs.
People who have fled Ukraine may arrive with care and support needs and may therefore benefit from adult social care.
Find out about adult social care services in Surrey and who can access them via Surrey County Council's adult social care and support webpages.
If you need further information or advice, you can call 0300 200 1005, e-mail asc.infoandadvice@surreycc.gov.uk or use SMS (for the deaf or hard of hearing) on 07527 182 861.
You can refer to adult social care via Ukrainian.referralsASC@surreycc.gov.uk
Concerns for an adult
If you are concerned that an adult may be at risk of harm, abuse or neglect, please report it.
Call 0300 470 9100 or e-mail ascmash@surreycc.gov.uk (available 9am to 5pm, Monday to Friday).
During evenings, weekends and bank holidays, the Emergency Duty Team is available.
Call 01483 517898 or e-mail edt.ssd@surreycc.gov.uk.
Wellbeing
If you are struggling to settle there are lots of places where you can be supported, such as talking to your local GP, visiting the NHS Mind Matters website, or calling the Community Helpline on 0300 200 1008 (9am to 5pm, Monday to Friday, excluding bank holidays).